Microsoft Dynamics CRM

New Release - Microsoft Dynamics CRM 2011

Microsoft Dynamics CRM is traditionally a customer relationship management solution that allows organisations greater control over their Sales, Marketing and Customer Services functions.  Dynamics CRM 2011 is so flexible and customisable that many organisations are now using it in an 'XRM' way by extending CRM to manage much more than just customer relationships (X representing extended relationship management). This gives businesses the ability to rapidly create a 'line of business' product from a standard framework.

The new features in Microsoft Dynamics CRM 2011 include;

• Real-Time Dashboards and Tailored Reporting
• Advanced User Personalisation
• Improved Microsoft Office Interface
• Role Based Forms and Views

Increase Your Business Success with Microsoft Dynamics CRM

Used by leading organisations across the globe, Microsoft Dynamics CRM solutions are deployed to drive repeat business, build customer loyalty and streamline processes. Microsoft Dynamics CRM features sales, marketing and service capabilities that are fast, familiar and flexible.

Key Benefits:

• Familiar and easy to use because it's a Microsoft application.
• Flexible options for deployment, purchase, and access.
• Extensive customisability options.

Key Features:

The capability to design and automate business processes to unite-business systems with flexible, easy-to-use tools built on Microsoft Windows

A Workflow Foundation platform designs and automate business processes to streamline workflow and improve operational efficiency.

Multiple languages and currencies across multiple time zones are fully supported to allow for global trading.

Point-and-click customisations, extensible data models and mapping tools help build a solution tailored to specific business and individuals.

Role-based access is provided to both online and offline data to give individuals access to the information that they need in the way that they prefer to see it.

IT investments are protected using flexible technology that is easy to move, upgrade and deploy into new business groups, territories, and lines of business.

Built-in integration between internal and external systems helps to lower costs and provide fast access to needed functionality.

To discuss your requirements further tel: 0845 6588 121 or e-mail: info@prior-analytics.com