ITSM Tips & Tricks

 

Example Architecture Diagram from a live multinational implementation of ITSM

itsm architecture thumb

 

ITSM 7 : unable to update Standard User Team fix

update FusionDefs set Flags = 'Master' Where FDObType = 'BusinessObjectDef' 
and FDName = 'StandardUserTeam'

 

 

 
contact information