Microsoft CRM Administration Course

Three Day Course at Prior in Richmond TW9 1LW

This three day Microsoft CRM administration course is aimed at individuals who wish to take a leading role in the management of Microsoft CRM within their own organisation. An emphasis is placed on configuration, customisation, managing end-users and work-flow.

Who should attend?
Delegates should have a good understanding of the basics of Microsoft CRM and possess a good level of PC literacy as the course will be intensive and move at a faster pace than standard Microsoft CRM user training in order to cover the requisite topics.

Agenda:

  • Organisational Structure in CRM
  • Security, Users and Teams, Organisational Settings
  • Customisation
  • Product Catalog
  • Report Configuration
  • System Configuration

Further Information:
The three-day course will start at 10.00 am and finish at 4.30 pm each day and cost £995.00 per delegate. A hot lunch (in a local restaurant) and refreshments are included. The course will be supported by relevant fact sheets and a Microsoft CRM administration manual.

How to Book:
Contact Prior Analytics training department, tel: 0845 6588 121 or alternatively email: training@prior-analytics.com.

Course Dates:
Follow this link for the current course schedule

 
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